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Orders & Tracking
Place, track, modify or cancel an order.
3 articles
Payments
bKash, Nagad, cards, Cash on Delivery — how to pay.
2 articles
Returns & Refunds
Return a product or claim a refund.
2 articles
My Account
Profile, addresses, password, notifications.
1 articles
Shipping & Delivery
Delivery areas, charges and timelines.
1 articles
Selling on Green Mart
How to become a verified vendor.
1 articles
Privacy & Cookies
How we use your data — and your rights.
2 articles
⭐ Popular articles
I forgot my password — how do I reset it?
Login with OTP, then set a new password from profile.
My Account
How do I place an order?
Step-by-step guide to shopping with Green Mart.
Orders & Tracking
How do I become a vendor on Green Mart?
Apply via Seller Center → submit KYC → start selling.
Selling on Green Mart
How do I track my order?
See live status, rider location and delivery time.
Orders & Tracking
How do I request a refund?
Submit a return from Orders, refund follows within 5 business days.
Returns & Refunds
Where do you deliver and how long does it take?
Dhaka same-day, nationwide 1–3 days.
Shipping & Delivery
Can I cancel my order?
Cancellation window and refund timing.
Orders & Tracking
What payment methods are accepted?
bKash, Nagad, Rocket, Cards and Cash on Delivery.
Payments